At Plastic Card City we take extra care when handling your information, we value and respect your privacy. This document details what information we collect and how it is used. Here at Plastic Card City we incorporate all available systems to protect your information but some persuasions are required of you, our users:
- If you are using a public computer make sure you have navigated away from all pages that include your personal information, or just close all the browser windows.
- Do not leave any documents, PDFs or saved web pages on the computer.
The information we collect is used to support our relationship with you, our customer. We will occasionally send out communications about new products, price changes and specials, new services and general information. Each communication is provided with an opt-out option that will remove you from our mailing list. We acknowledge the need to maintain this information responsibly.
We never sell, transfer, communicate or give any personal information to any third parties. We do on occasion send limited information to affiliated companies that supply us with services but only in connection with your order as needed. If any other transfer of information is required we will request your consent before proceeding.
What information do we collect?
We collect information when you place an order, request samples, request an upload code for artwork, request a quote and/or fill in a general contact form. The information you fill in will change according to the specific request. We ask only for information that we feel is needed to fill your request.
Our contact pages have on them an opt-out selection that will prevent your information from being added to our regular mailing list.
We understand that shipping information, in some cases, will be from third parties so this information is kept separate it is never used for any purpose other than shipping an order.
What other information do we collect?
The “Plastic Card City” web site ( www.Plastic-Card-City.com ) will collect information about your IP address, the browser you are using, what pages you visited and what online quotes you received. This information doesn’t identify any specific person and is used only for evaluating the traffic on our site. It is never shared outside of the IT department.
As to cookies, we do not create them or use them.
IP addresses are assigned to all computers; some will identify the company where you are accessing the Internet. As with all other information of this sort it is used only for statistics and is never passed to any other entity.
We share information with affiliate companies when processing orders, among them are credit card processors, suppliers, vendors, agents and partners. This information is used for the sole purpose of fulfilling orders and credit card transactions.
We reserve the right to cooperate with law enforcement officials, fraud protection companies and other agencies in the investigation of alleged unlawful activities in connection with the users of our site(s).
Credit card transactions are processed by verified financial institutions. Credit card information is passed via a secure connection directly to the processing company and is not stored anywhere in the Plastic Card City system, site or database.
Your credit card information security is important to us. Plastic Card City incorporates a Secure Sockets Layer (SSL), which is an advanced encryption technology that protects the transfer of data and its storage by converting it into a code, safe from unauthorized use.
If you experience fraudulent use of your credit card, you must notify your card provider in accordance with their rules and procedures and notify us immediately by using our contact form.
Need more information?
Feel free to contact us at any time by phone, mail or our contact form.
Plastic Card City
PO Box 202
Irvington on Hudson, NY 10533